IT Services

Gilmore & Associates in Calgary delivers management consulting with an IT services focus.

Our objective in these assignments is that our clients realize a tangible return-on-investment and benefit from the experience and expertise of our specialized IT consultants.

 

Disciplines

  1. ERP (Enterprise Resource Planning)
  2. IT Asset Review
  3. Project and Program Management
  4. IT Asset Management
  5. Project Rescue
  6. Security

 

ERP (Enterprise Resource Planning)

Moving forward with an ERP initiative can be a daunting task. Whether it is at the procurement stage, new deployment, re-deployment, or an upgrade Gilmore & Associates provides services to make sure companies take the right path to meeting needs and objectives in a timely, on-budget fashion.

Skills Available

  • SAP Practice
  • Microsoft ERP Practice
  • ERP Selection/Procurement

 

IT Asset Review

This service assists clients in creating efficiencies across IT software, hardware and infrastructure footprints. Gilmore can provide an assessment of IT expenditures in order to ensure objective alignment, compliance, return-on-investments, lifecycle alignment (employee and technology), and risk avoidance.

Skills Available

  • Service Level and Performance Assessment
  • Market Intelligence
  • Service Catalogue Development
  • Strategic Alignment
  • Compliance

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Project and Program Management

Gilmore’s years of proven project experiences, our significant intellectual capital, and our seasoned Project Managers means fast and effective results for our clients.

Project management is accomplished through the application and integration of the project management processes of initiating, planning, executing, monitoring, controlling, and closing. The project manager is the person responsible for accomplishing the project objectives. Program Managers are responsible for a group of projects contributing to the Program Objectives.

Skills and Knowledge Available

Depending on the specific project being tackled (Custom application development, ERP package implementation, Infrastructure implementation/upgrade…) and the Subject Matter Expert (SME) skills and business knowledge available to the team, the Project Manager will deliver skills such as:

  • Interpersonal
  • Industry
  • General Management
  • Project Environment
  • Tool & Techniques

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IT Asset Management

Companies need guidance as they keep pace with their changing internal and external technology needs. Given the highly complex solutions available to companies and the ability to go down many configuration roads, Gilmore & Associates provides services to ensure needs and objectives are met on-time and on-budget.

Skills Available

  • Project Management
  • Business Analysis

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Project Rescue

A project rescue is one initiative Gilmore & Associates provides that can be taken as part of an overall Quality Assurance support program.

A Quality Assurance support program includes the following:

  • Feasibility assessments, business cases
  • Project plan reviews
  • Project reviews
  • Post Implementation reviews
  • Project rescues
  • Interventions

According to numerous studies, less than 40% of projects are successful. Early detection of a failing project is essential to avoiding a disaster. Project reviews identify symptoms such as: high rate of change requests, mixed messages from the team, and team member turnover.

Skills and Knowledge Available

Leaning heavily on years of proven project experiences and our library of intellectual capital, our seasoned Project Managers deliver fast, effective results.

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Security

The foundation of this Gilmore service is providing clients piece of mind. Security threats are increasing at a rapid pace. Gilmore provides the expertise to assess client’s the level of preparedness or compliance, and ensure that threat risk is well managed.

Skills Available

  • Security Audits & Assessments
  • Training and Awareness
  • Litigation Preparedness & Support
  • Investigations & IT Forensics
  • Disaster Recovery & Business Continuity Planning
  • Regulatory Compliance
  • Project management services for all IT & data security initiatives

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