We advise and assist clients throughout all phases of bringing an Enterprise-wide solution into your organization:

• RFP Generation and Response Evaluation
• Project Planning
• Project Quality Review
• Project Communications
• Organizational Change Management
• Resource Planning and Procurement
• Value Proposition and Benefits Analysis
• Benefits Realization
• IT Architecture and Capability.

Our goal is to minimize the client's risk and ensure clients are getting the best value from their ERP System.

The only constant in life or business is change. This truism has become even more apparent in the past 2 decades and the pace of change is increasing. Most successful businesses today are continuously introducing change in their business strategies, processes, people and technology to remain competitive. Change can be triggered by innovative leadership, empowered employees, new technology, competition innovation, poor market performance, etc. Introducing change and achieving the expected business results is never easy but the likelihood of executing a successful Change Initiative is greatly enhanced if a comprehensive Change Management process (Owned by the business) is in place. An effective Change Management process will:

• Ensure the desired business outcomes are clearly identified
• Ensure all stakeholders understand and support the desired business outcomes
• Identify issues and impacts early so they can be expeditiously dealt with
• Ensure effective communication programs are in place to sustain the momentum and enthusiasm for the Change
• Focus is on ensuring benefits are realized and continuous improvement work culture is in place so that benefits will be sustained

OCM Services available from Gilmore & Associates are:

• Process/facilitation assistance to help client with identifying business change opportunities & solutions
• Assistance/guidance in building sponsorship and support for change
• Assistance/guidance on establishing an effective governance process for a change initiative
• Trusted advisor to the governance function
• Assistance/guidance on the execution of a change impact assessment
• Health check diagnostic / assessment services for all change initiative workstreams & change dimensions with recommended actions to address any improvement areas

Click here for more info on the OCM Team

We assist clients in optimizing their IT investments by delivering practical and immediately useful information architectures that guide activities such as application and data integration, data warehousing, and effective service oriented architecture implementations.

The world of information technology projects continues to be plagued with massive failures. Fortunes have been lost, market value of corporations has been seriously diminished, promising careers have been smashed and yes, people have been killed. Failure to deliver quality projects has been the dominant cause. Our many years of experience and many successes have allowed us to succeed where others have failed.

Gilmore & Associates brings the world of Best Practices to the art of project management. Our approach includes the following critical elements:

• PMI certified project managers
• Senior Program Managers
• Change management expertise
• Breakthrough Methodology
• Project QA and review services
• Core competency and due diligence assessments
• PMO development and support
• Project management training and coaching
• Rescue Missions.

Help manage your risks and engage us at the beginning of your next high profile information technology project. Far better to do it right the first time.

Projects and service delivery organizations can benefit from an independent assessment on the quality they are deliverying. An independent perspective removes vendor and personal bias allowing the assessment or review to focus on industry's best practices.

We manage the entire process on behalf of clients for IT and Business Process outsourcing. Entering into an outsourcing effort represents a major management challenge for any organization. Given the sensitivity of the subject, clear direction and consistent messages are required. Hence, an early definition of the objectives will help immensely. Management will have to define the following:

• Scope of the goods and services that will be outsourced
• Type of vendor to work with for a potentially extended period
• Nature of the desired relationship
• How the relationship will endure change.

We can help shape the focus of an outsourcing project, prepare the request for proposal (RFP), assist with the resultant evaluation, the contractual definition of the relationship and the ensuing relationship management.

The importance of Information Security for your organization is ever growing. Our certified staff will assist you to manage your risk, with services in the following areas:

• Security audits & assessments
• Training & awareness
• Litigation preparedness & support
• Regulatory compliance
• Disaster Recovery & Business Continuity planning.

Gilmore & Associates has designed a special course for consultants and Information Systems professionals. This course will arm you with the skills and processes needed to thrive in today's complex business environment. You can learn to succeed where others have failed!

The course is typically delivered in 10 half-day workshop sessions to allow for the skills to be applied on a weekly basis at work or home. The Phases are:

• Phase 1: Awareness skills
• Phase 2: Process skills
• Phase 3: Applying Change.